Dispatcher

Dnata•Jamaica, NY

About The Position

The Dispatcher distributes incoming air traffic information to pilots and ground handlers, follows up with updates, and communicates flight release and fuel load information to the appropriate operations. The role maintains communication with line operations and air carriers using two-way radios and coordinates operations with airlines and ground handlers. The Dispatcher maintains flight logs and schedules, coordinates with billing departments regarding services rendered, and compiles flight information for final bill preparation. The position also arranges accommodations when flights are delayed, handles phone traffic, assists with gate assignment planning and control, provides passenger services as needed, and recommends weight and balance preparation in accordance with airline requirements. The individual must meet the Station's attendance standards and be able to perform essential duties satisfactorily with or without accommodations.

Requirements

  • Possess and maintain a valid state driver's license and any other FAA- or airport-required identification, seals, or authorizations.
  • Be able to pass SIDA airport and training tests.
  • Possess a high school diploma or GED equivalent.
  • Possess basic computer literacy.
  • Be able to perform each essential duty satisfactorily with or without accommodations.

Nice To Haves

  • At least 1 year of airport dispatch experience is preferred.

Responsibilities

  • Distribute incoming air traffic information to pilots and ground handlers.
  • Follow up with updated information as it is received.
  • Communicate flight release and fuel load information to appropriate operations.
  • Maintain communication with line operations and air carriers using two-way radios.
  • Coordinate operations with airlines and ground handlers.
  • Maintain flight logs and update flight schedules.
  • Coordinate with billing departments for services rendered and compile flight information for final bill preparation.
  • Arrange accommodations when flight delays occur.
  • Handle phone traffic.
  • Assist in planning and controlling gate assignments.
  • Assist with passenger services as required.
  • Recommend weight and balance preparation in accordance with airline requirements.
  • Meet the Station's attendance standards.
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