Dispatcher
About The Position
The Dispatcher coordinates daily transportation and distribution activities to support the safe, efficient, and timely delivery of products to customers. The role serves as a communication link among drivers, warehouse personnel, maintenance staff, and management. It schedules routes, manages trailer movements, monitors fleet availability, and maintains accurate transportation records. The Dispatcher is expected to use strong organizational skills and sound judgment, adapt to a fast-paced environment, and support customer service and operational excellence. The position is based in Battle Creek, Michigan, and is classified as hourly. It reports to the Warehouse/Logistics Manager. The work takes place in a fast-paced warehouse and distribution environment with changing priorities, exposure to hot, cold, wet, and humid conditions, and moderate to high noise levels. Work must comply with company safety and food quality requirements.
Requirements
- High school diploma or GED preferred.
- Previous warehouse, distribution, logistics, manufacturing, or loadout experience preferred.
- Ability to work efficiently in a fast-paced environment while maintaining accuracy.
- Strong organizational and communication skills.
- Ability to follow written and verbal instructions.
- Demonstrated commitment to safety, quality, and customer service.
- Ability to work independently and as part of a team.
- Computer skills, including proficiency in Excel, email, and AS-400.
- Ability to act with little or no supervision.
- Ability to multitask.
- Data entry skills.
- Attention to detail.
Nice To Haves
- High school diploma or GED.
- Previous warehouse, distribution, logistics, manufacturing, or loadout experience.
Responsibilities
- Coordinate and oversee daily transportation and dispatch operations, including driver assignments, trailer movements, and route performance.
- Monitor transportation schedules, equipment availability, and trailer locations; adjust plans for production changes, customer demands, service disruptions, and operational priorities.
- Maintain accurate transportation records, system data, and reports related to dispatch activities, trailer utilization, delivery performance, inventory allocations, and regulatory or company requirements.
- Coordinate equipment readiness, vehicle maintenance, preventive service schedules, and operational support with drivers, warehouse personnel, maintenance teams, and leadership.
- Investigate and resolve transportation, scheduling, equipment, and customer service issues, prioritizing resources and implementing timely solutions.
- Identify opportunities to improve transportation efficiency, communication, service levels, safety, productivity, and operational performance.
- Ensure compliance with company policies, safety standards, transportation regulations, and operational procedures.
- Support departmental objectives, special projects, and other business needs as assigned.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
