Dispatcher

Altman Specialty Plants, LLC.•San Antonio, TX

6d•$18 - $19

About The Position

The Dispatcher coordinates and manages freight transportation and delivery, serving as a communication link between drivers, customers, and management to support efficient and timely deliveries. The role plans routes, schedules driver assignments, tracks shipments, and maintains accurate cargo and delivery records. It reports to the Distribution Manager and has supervisory responsibilities. The position involves creating routes for daily store deliveries, coordinating truck and driver availability, and finding cost-effective ways to route trucks while maintaining customer satisfaction and supporting the sales team. The Dispatcher also evaluates fill rates and adjusts loads for space efficiency, ensures truck permits and licensing are current, supports compliance with DOT and other regulations, and helps establish and monitor driver safety and performance standards. The role participates in driver meetings and training, helps train and develop the driver team, and supports communication with drivers, stores, sales, and other internal and external customers. The work requires flexibility in scheduling, including availability for weekends and evenings. The employee may be exposed occasionally to airborne particles such as dust and dirt, and the noise level is usually moderate. Physical demands include frequent sitting, hand use, lifting, pulling, overhead lifting, walking, prolonged standing on concrete, stooping, kneeling, talking, and hearing. The employee must regularly lift or move up to 25 pounds and occasionally up to 50 pounds.

Requirements

2–3 years of experience in transportation, logistics, or a related field.
Proficiency with Microsoft Excel, Word, and Outlook.
Good verbal communication skills.
Ability to work with a wide variety of people in different situations.
Self-directed, organized, and able to multitask and solve problems.
Flexibility and willingness to learn.
Fluency in speaking and writing Spanish.
Availability for a flexible schedule, including weekends and evenings.
Ability to read and interpret safety rules, operating and maintenance instructions, and procedure manuals.
Ability to interact effectively with customers or employees.
Ability to solve practical problems and handle several variables in situations with limited standardization.
Ability to interpret written, oral, diagrammatic, or schedule-based instructions.
Dependability and punctuality.
Professional demeanor and appearance.
Ability to observe and comply with company policies and safety practices.
Ability to meet the physical demands of the position, including regularly lifting or moving up to 25 pounds and occasionally up to 50 pounds.

Responsibilities

Create routes for daily store deliveries.
Identify efficient, cost-effective truck routes while maintaining customer satisfaction and supporting the sales team.
Evaluate fill rates and adjust loads to achieve space efficiency.
Coordinate truck and driver availability for deliveries with the Distribution Manager.
Ensure truck permits and licensing are proper and current.
Train and develop a driver team that supports sales and performs safely and efficiently.
Facilitate communication among drivers, stores, sales, and other internal and external customers.
Ensure compliance with DOT and other regulatory requirements.
Help establish driver safety standards and monitor and measure driver performance against them.
Participate in developing and conducting driver meetings and training.
Perform other responsibilities as needed.