Dispatcher

Atlas Trillo Heating & Air Conditioning • San Jose, CA

1d • $20 - $28 • Onsite

About The Position

Atlas Trillo Heating & Air Conditioning, part of a leading provider of plumbing and heating and air-conditioning services, is hiring a Dispatcher. This full-time role is office-based and requires flexibility and availability for weekend rotations. The Dispatcher ensures service technicians are dispatched efficiently, customer needs are met promptly, call flow is managed through the service platform, scheduling is coordinated, and field teams are guided throughout the day. Strong communication and local-area knowledge are important to success.

Requirements

• Prior dispatch, scheduling, or call center experience.
• Proficiency in Microsoft Office and multi-line phone systems.
• Familiarity with local geography to support route planning.
• Must report daily to the office; this is not a remote position.
• Flexibility to work assigned shifts and weekend rotations as needed.
• Must pass a background check and drug screening.

Responsibilities

• Ensure service technicians are dispatched efficiently and customer needs are met promptly.
• Manage call flow from the service platform.
• Coordinate scheduling.
• Guide field teams throughout the day.

Benefits

• Comprehensive benefits package including medical, dental, vision, prescription, and life insurance.
• 401(k) plan with company match.
• 13 days of paid time off and 8 paid holidays.
• Quality, comprehensive paid training programs.
• Clean office environment with a strong team culture.
• Discount programs with partnered accounts, including childcare and personal cell phone discounts.
• Opportunity to give back to the community through partnerships with St. Jude Children’s Research Hospital, The Tim Tebow Foundation, ARS Cares Program, and others.
• Promotion opportunities for existing employees who demonstrate skills and a strong work ethic.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed