Dispatcher

Beacon Mobility • Ossining, NY

6d

About The Position

Royal Coach Lines, LLC Dispatchers communicate route information to drivers and ensure they have the resources necessary to succeed during their tours of duty. They log each call, answer questions by retrieving information from the necessary departments, and supervise field units’ routes to prioritize and organize schedules. The role also schedules and dispatches drivers, vehicles, or equipment; relays messages; resolves service or equipment issues; prepares schedules and work orders; facilitates communications across assigned territories; and maintains work, customer, expense, and inventory records. Other duties may be assigned.

Requirements

• One year of transportation experience.
• High school diploma.

Responsibilities

• Schedule and dispatch drivers, vehicles, or equipment to appropriate locations according to predetermined schedules, customer requests, or immediate needs.
• Relay work orders and other messages to and from drivers and driving assistants.
• Contact employees using telephones, two-way radios, or text messages.
• Speak with supervisors or customers to resolve problems and requests for services or equipment.
• Prepare daily schedules and other work.
• Prepare work orders for crews or receive work orders from work crews.
• Facilitate communications within company-assigned territories.
• Keep and organize work requests, customer requests, completed work requests, charges for work performed, expenses for services performed, inventory records, and other information.
• Log calls, retrieve information from necessary departments to answer questions, and supervise field units’ routes to prioritize and organize schedules.
• Perform other duties as assigned.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED