Dispatcher

Cooke Aquaculture Inc.•Suffolk, VA

49d•Onsite

About The Position

The Dispatcher will work under the supervision of the Operations Manager, utilizing company-specific traffic management systems to build and schedule loads, book carriers and appointments, request warehouse releases, and perform other logistics-related functions. This role supports the Shipping Supervisor in daily tasks, maintains driver scheduling, and tracks and troubleshoots freight shipments. The position involves matching shipments with freight bills, data entry of freight costs and carrier information, identifying and resolving billing mistakes, aiding in sourcing Proof of Delivery (PODs), and performing various other data entry and filing tasks. The Dispatcher will also be cross-trained to cover other logistics support functions.

Requirements

Minimum of two (2) years relevant experience in the transportation industry.
Proficient in the use of Microsoft Office products.
Ability to adapt in an ever-changing environment.
Must be able to multi-task in a busy environment.
Clear result of a pre-employment criminal background check, as per company policy.

Nice To Haves

Goal-orientated
Self-motivated, flexible and professional
Strong interpersonal skills and be a team player
Great communication and computer skills
Strong analytical skills with an ability to make service-oriented decisions while still demonstrating cost effectiveness
Excellent customer service skills

Responsibilities

Build and schedule loads using company-specific traffic management systems.
Book carriers and appointments.
Request warehouse releases.
Perform other logistics-related functions.
Support Shipping Supervisor in daily tasks.
Maintain drivers scheduling.
Track and trouble shoot freight shipments.
Match shipments with freight bills.
Data entry of freight costs and carrier information.
Identify and resolve billing mistakes/issues.
Aid in sourcing POD’s.
Perform various other data entry and filing tasks.
Cross-train to cover other logistics support functions.

Benefits

Full-time year-round employment
Competitive rates
Health Benefits: Includes coverage for dental, vision, and extended medical care.
Insurance: Life and disability insurance provided for financial security.
Support Services: Access to an Employee Assistance Program (EAP).
Financial Planning: Opportunity for 401K matching to support your retirement savings.
Time Off: Paid vacation and holiday leave to support work-life balance.
Perks: Employee discounts on company products or services.
Convenience: On-site parking.
Opportunities for personal and professional development.