Dispatch - MCL Jones
Mill Creek Lumber & Supply Company•Jones, OK
•$50,000 - $50,000•Onsite
About The Position
Mill Creek Lumber & Supply Company is seeking a reliable Dispatcher for its Jones, Oklahoma location. Under general supervision, the Dispatcher coordinates components and merchandise for delivery or pickup, schedules and assigns deliveries, and maintains records related to deliveries and customer receipt. The role works with drivers, customers, sales teams, yard and warehouse staff, and the transportation team to coordinate daily operations and address changing priorities.
Requirements
- High school diploma or GED.
- Good computer skills, including working knowledge of Microsoft Office.
- Excellent written and oral communication skills.
- Ability to organize multiple activities for self and others and coordinate completion of tasks.
- Ability to maintain favorable relations with coworkers and customers.
Responsibilities
- Schedule, coordinate, and dispatch drivers for daily deliveries and pickups across multiple locations and job sites.
- Adjust schedules based on changes in orders, job site readiness, weather conditions, or equipment availability.
- Optimize delivery routes to improve efficiency, reduce fuel costs, and maximize driver productivity.
- Communicate delivery ETAs, changes, and delays clearly, professionally, and promptly.
- Handle customer inquiries, complaints, and requests.
- Serve as the primary point of contact for delivery inquiries from customers, drivers, sales teams, and yard staff.
- Collaborate with the Operations Manager to identify and resolve routing, staffing, or scheduling issues.
- Invoice orders shipped according to requests and coordinate and assign the flow of orders for production.
- Collaborate with the transportation team to identify areas for improvement and implement solutions.
- Work with yard and warehouse teams to ensure materials are pulled, staged, and loaded correctly.
- Provide drivers with updates about changes, priority orders, or special delivery instructions.
- Ensure drivers have necessary paperwork, load details, and customer notes before departing.
- Understand and observe safety procedures and practices to prevent injury to self or coworkers.
- Attend periodic safety meetings as required and may recommend changes to improve safety procedures.
- Perform other duties as assigned.
Benefits
- Competitive pay with the opportunity to work overtime.
- Company medical contribution toward a Health Savings Account.
- Dental and vision insurance.
- Life insurance.
- Short- and long-term disability insurance.
- 401(k) retirement savings plan with match.
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What This Job Offers
Job Type
Full-time
Education Level
High school or GED
