Dispatch - MCL Jones

MILL CREEK LUMBER & SUPPLY CO • Jones, OK

15d • $50,000 - $50,000

About The Position

Mill Creek Lumber & Supply Company is seeking a reliable Dispatcher to coordinate deliveries and pickups across multiple locations and job sites. Under general supervision, the Dispatcher schedules and assigns deliveries, coordinates merchandise and orders, maintains delivery and customer receipt records, and communicates with customers, drivers, sales teams, and yard staff. The position works with the Operations Manager, transportation team, and yard and warehouse teams to keep orders moving efficiently and safely.

Requirements

• High school diploma or GED.
• Good computer skills, including working knowledge of Microsoft Office.
• Excellent written and oral communication skills.
• Ability to organize multiple activities for oneself and others and coordinate task completion.
• Ability to maintain favorable relationships with coworkers and customers.

Responsibilities

• Schedule, coordinate, and dispatch drivers for daily deliveries and pickups across multiple locations and job sites.
• Adjust schedules based on changes in orders, job site readiness, weather, or equipment availability.
• Optimize delivery routes to improve efficiency, reduce fuel costs, and maximize driver productivity.
• Communicate delivery ETAs, changes, and delays promptly and professionally, and handle customer inquiries, complaints, and requests.
• Serve as the primary point of contact for delivery inquiries from customers, drivers, sales teams, and yard staff.
• Collaborate with the Operations Manager to identify and resolve routing, staffing, or scheduling issues.
• Invoice shipped orders according to requests and coordinate and assign the flow of orders for production.
• Work with the transportation team to identify improvement opportunities and implement solutions.
• Coordinate with yard and warehouse teams to ensure materials are pulled, staged, and loaded correctly.
• Guide and update drivers throughout the day about changes, priority orders, and special delivery instructions.
• Ensure drivers have necessary paperwork, load details, and customer notes before departing.
• Observe safety procedures and practices, attend safety meetings as required, and recommend changes to improve safety procedures.
• Perform other duties as assigned.

Benefits

• Competitive pay with the opportunity to work overtime.
• Company medical contribution toward a Health Savings Account.
• Dental and vision insurance.
• Life insurance.
• Short- and long-term disability insurance.
• 401(k) retirement savings plan with company match.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED