Dispatcher

EquipmentShare•Odenton, MD

10d•Onsite

About The Position

EquipmentShare is hiring a Dispatcher for its rental facility in Odenton, Maryland. The role coordinates customer dispatch requests and changes with the sales team and other departments, and manages driver scheduling for equipment pickups and deliveries. The Dispatcher monitors driver hours and availability while maintaining a high level of customer service. The schedule is Monday through Friday, 7:00 AM to 5:00 PM, with overtime pay after 40 hours. The listed salary range is $19.50–$30; past experience and location may affect final compensation.

Requirements

Effective oral and written communication skills with internal and external partners.
Proficiency with spreadsheets and email tools, and comfort learning new technology.
Excellent organizational, time management, and multitasking skills.
Ability to work with all levels of personnel within the organization.
Strong technical aptitude and understanding of construction equipment and the rental industry.
Valid driver’s license.
High school diploma.

Nice To Haves

At least 1–2 years of general dispatch experience in the construction or manufacturing industry is highly desired.
Trade school certificate preferred.

Responsibilities

Maintain a high level of customer service with all customers.
Coordinate and initiate customer dispatch requests and changes with the sales team and other departments.
Coordinate and manage final dispatch responsibilities, scheduling drivers to pick up and deliver equipment to and from customers.
Monitor driver hours and scheduling to ensure availability for delivery responsibilities.

Benefits

Monthly family dinner night.
Competitive compensation.
Full medical, dental, and vision coverage for full-time employees.
Generous paid time off and paid holidays.
401(k) with company match.
Tool and boot reimbursements, depending on role.
Gym membership stipend and wellness programs.
Company events, food truck nights, and monthly team dinners.
16 hours of paid volunteer time per year.
Career advancement, leadership training, and professional development opportunities.
Access to industry-leading diagnostic tools.