Dispatcher

Menzies Aviation Careers•Burlingame, CA

8h•Onsite

About The Position

People. Passion. Pride. This is what has driven our teams since 1833. Since that time, we have developed to become a critical partner in the global aviation industry, delivering time-critical logistics services at over 300 locations in 65 countries, across 6 continents. But at the heart of our business is our people. The Dispatcher will be responsible for coordinating and disseminating information concerning flight activity. This individual will also establish and maintain rapport with flight crews, pilots, passengers, ground handlers and customers.

Requirements

Possess valid US driver's license with a clean driving record
1+ years of experience as a dispatcher
Must be 18 years of age or older
Pass pre-employment drug screen and all pre-employment testing
Ability to proficiently read, write and speak English
Must be comfortable lifting 70lbs repetitively
Must be comfortable working in all weather conditions
Pass FBI background and obtain US Customs Seal
Must be available and flexible to work variable shifts including weekends and holidays
Must have high school diploma, GED or six months’ experience as an Operations Agent
Excellent communication skills required
Ability to remain calm and efficient under pressure
Competent in handling difficult situations

Responsibilities

Distribute incoming air traffic information to pilots/ground handlers
Follow up with updated information as received
Communicate flight release and fuel load information to appropriate operations
Maintain lines of communication with line operations and air carriers though the use of two-way radios
Coordinate with departments in billing for services rendered and compile information for each flight and submit for final bill preparation
Maintain flight logs and update flight schedules
Make arrangements for accommodation when flight delays occur
Handle phone traffic
Assist in the planning and control of the gate assignment
Assist with passenger services as required
Recommend weight and balance preparation in accordance with airline requirements
Comply with the Stations’ attendance and tardiness standards
Perform other duties as assigned.
You will have a responsibility and duty whilst at work to take reasonable care of the health, safety and wellbeing of yourself and others in accordance with provided information, training, and workplace health and safety rules or procedures.
The company is committed to providing a safe working environment for all staff members.
In all areas of our business there is a potential risk to the health, safety and welfare to everyone on our sites through the misuse of alcohol and drugs. As such the Company prohibits such misuse and carries out regular testing to enforce our Substance Misuse Policy.