DISPATCHER (FULL AND PART TIME)

Compass Group•Charleston, SC

26d•$18 - $20•Onsite

About The Position

Crothall Healthcare is hiring full-time and part-time Dispatchers at MUSC Charleston in Charleston, South Carolina. The position coordinates and monitors Patient Transportation services by accurately and promptly dispatching and managing customer transportation requests. Dispatchers direct transport activities, help ensure timely completion of tasks, and may transport patients when necessary. No prior experience is required. The pay range is $18.00 to $20.00 per hour. Days and hours may vary; open availability is preferred.

Requirements

No prior experience is required.
Must be able to perform the position's essential functions satisfactorily, with or without reasonable accommodation.

Nice To Haves

Open availability is preferred.

Responsibilities

Provide attentive, high-quality customer service.
Apply basic patient transport concepts, infection control practices, and proper body mechanics.
Determine, explain, and develop dispatcher logic and transporter activities.
Transport patients when necessary.
Direct transport operations and transporter activity to ensure tasks are completed on time.
Monitor procedures for task availability and completion, and follow up on service and operational issues.
Ensure requests are addressed efficiently and on time according to departmental standards, priorities, and patient appointments.
Act as a liaison between Patient Transportation and other departments.
Assign, collect, and distribute pagers, and monitor daily sign-in and sign-out procedures.
Develop and promote positive customer service relationships with patients, family members, visitors, and staff.
Ensure accurate and timely dispatch of transport requests and maximize staff productivity.
Resolve complaints involving patients, visitors, staff, or employees, and recommend solutions to recurring issues.
Perform other duties as assigned.