Dispatcher

Interstate Batteries • Clearwater, FL

6d

About The Position

The Dispatcher handles incoming phone calls and dispatches hot-shot requests promptly and in an orderly manner to meet dealers’ needs as efficiently as possible. The position also assists with warehouse and office duties as needed. The role works under general supervision, is accountable for individual accuracy, and shares responsibility for outgoing inventory.

Requirements

• Proficiency with Microsoft Office products, including Outlook and Excel.
• Good knowledge of the geographical area.
• Strong communication and customer service skills.
• Ability to multitask.
• Ability to work effectively in a team environment.
• Integrity and a positive attitude.
• Ability to regularly lift and/or move up to 50 pounds without assistance and occasionally lift up to 75 pounds.

Nice To Haves

• Previous experience in telephone and dispatch operations.

Responsibilities

• Handle all incoming phone calls professionally.
• Manage hot-shot drivers to provide efficient hot-shot service.
• Assist walk-in customers with courteous service and information to address their battery needs.
• Handle and balance invoices.
• Follow up weekly with the largest customers to check customer satisfaction and whether battery supply is adequate.
• Assist with warehouse and office duties as needed.
• Perform other duties as assigned.

Benefits

• Tools and services intended to support professional success and personal well-being.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed