Dispatcher

DO & CO•Des Plaines, IL
•Onsite

About The Position

DO & CO is hiring a Dispatcher in Des Plaines to coordinate transportation between its main production facility, third-party vendors, and the airport. The role plans, forecasts, schedules, and communicates transportation activities; monitors aircraft arrival and departure timings and operational updates; and helps ensure products, goods, and services are delivered on time. The Dispatcher also supervises and supports a large team of drivers and driver helpers, including their schedules and documentation, and relays information from airline clients and the airport to the appropriate departments. This position requires airport security clearance and an airport-issued identification badge for the assigned location. The Dispatcher must comply with food safety and hygiene regulations, report food safety management issues, and be able to work long hours on foot in environments with varying temperatures. Shifts may vary according to business needs and may include nights, weekends, and holidays.

Requirements

  • At least 1 year of work experience in a similar role.
  • Ability to work independently and as part of a team.
  • Ability to meet requirements necessary to obtain an airport ID, including applicable TSA, U.S. Customs, and local airport authority requirements.
  • Excellent planning and coordination skills.
  • Team leadership qualities and outstanding communication skills.
  • Dedication to customer service and attention to detail.
  • Ability to seek solutions and make effective decisions.
  • Hands-on approach to ensuring flights are dispatched on time.
  • Ability to quickly address deficiencies in the transportation department.
  • Flexibility to work different shifts, including nights, weekends, and holidays.
  • Proficient computer skills, particularly Microsoft Word, Excel, and Outlook.
  • Ability to work long hours on foot and in environments with varying temperatures.

Responsibilities

  • Coordinate transportation activities between the main production facility, third-party vendors, and the airport.
  • Manage on-time delivery of products, goods, and services.
  • Plan, forecast, schedule, and communicate transportation activities.
  • Monitor aircraft arrival and departure timings and other operational updates.
  • Supervise, motivate, and assist a large team of drivers and driver helpers, including managing schedules and documentation.
  • Receive important calls and information from airline clients and the airport, and communicate them to the respective departments.
  • Comply with food safety and hygiene regulations in the food safety management system handbook.
  • Report food safety management system problems to the manager and the hygiene and food safety team.
  • Help ensure flights are dispatched on time and address deficiencies in the transportation department.
  • Complete the mandatory airport security clearance process and obtain the appropriate airport-issued identification badge.
  • Perform other duties as assigned.

Benefits

  • Competitive salary of $50,000.
  • Eligible full-time employees receive 401(k) and healthcare benefits, including medical, dental, and vision coverage.
  • Daily complimentary meals: breakfast, lunch, and dinner.
  • Career development opportunities nationally and internationally.
  • Opportunity to collaborate with and represent a leading force in the luxury global gourmet entertainment industry.
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