Dispatcher

Parts Authority•Paterson, NJ

About The Position

Parts Authority is seeking a dispatcher to join its high-energy, fast-paced work environment. The dispatcher schedules drivers’ routes and helps ensure accurate, on-time deliveries. The role involves coordinating with customers, drivers, and Parts Pullers; monitoring and distributing delivery runs; and assisting drivers with route or job-related difficulties. The posting describes this as full-time employment with opportunities for advancement.

Requirements

  • Accurately follow written and verbal directions.
  • Maintain individual productivity and quality standards according to department requirements.
  • Stay focused and on task in a fast-paced environment.
  • Demonstrate attention to detail.
  • Have strong communication and time-management skills.
  • Work well under pressure and with other staff members and supervisors.
  • Have open availability and be flexible to work various shifts and overtime.
  • Hold a current, valid driver’s license.
  • Meet company insurance requirements; drivers must be at least 21 years old.
  • Be familiar with warehouse safety measures and maintain and promote workplace safety.
  • Be able to secure and transfer cash or other assets.

Nice To Haves

  • 1–2 years of warehouse experience preferred.

Responsibilities

  • Schedule drivers’ routes and ensure deliveries are accurate and on time.
  • Use the dispatch program to track orders from other stores and set up and distribute runs to drivers.
  • Ensure drivers count collected money and record delivery times on bills.
  • Work with Parts Pullers to ensure deliveries go out correctly.
  • Coordinate with drivers so they know the correct route.
  • Contact customers by phone to update them on the status of their orders.
  • Assist drivers who have difficulty with routes or other aspects of the job.
  • Perform other duties as assigned.

Benefits

  • Medical coverage
  • Pharmacy coverage
  • Dental coverage
  • Vision coverage
  • Basic life and AD&D coverage
  • Short-term disability coverage
  • Voluntary short-term disability coverage
  • Voluntary long-term disability coverage
  • Flexible spending account
  • Commuter expense reimbursement account
  • Health savings account
  • Health reimbursement account
  • Accident insurance
  • Critical illness insurance
  • Hospital indemnity insurance
  • ID theft insurance
  • Legal plan insurance
  • Pet insurance
  • Employee assistance program (EAP)
  • Paid holidays, sick time, and vacation
  • Profit sharing/401(k) plan
  • Employee discounts on merchandise
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