Dispatcher

Maersk•Usa, GA

About The Position

The Dispatcher assigns work to drivers for the conveyance of freight. The role maintains driver availability information, assigns trucks based on availability, trip purpose, and freight, and provides drivers with records and related paperwork. The Dispatcher communicates frequently with drivers and other appropriate parties, monitors trips, and works with customers to address freight that is missing, misrouted, delayed, or damaged. Other duties may be assigned.

Requirements

  • High school diploma or general education degree (GED), or one to three months of related experience and/or training, or an equivalent combination of education and experience.

Responsibilities

  • Compile and maintain a list of available drivers.
  • Assign trucks according to availability, purpose of trip, and freight.
  • Issue record sheets and related paperwork to drivers.
  • Troubleshoot and notify appropriate parties of changes.
  • Record departure time, destination, cargo, and expected return time.
  • Investigate overdue vehicles.
  • Direct drivers' activities by two-way radio.
  • Confer with customers to expedite or locate missing, misrouted, delayed, or damaged merchandise.
  • Communicate heavily with drivers on a daily basis.
  • Perform other duties as assigned.

Benefits

  • Medical insurance
  • Dental insurance
  • Vision insurance
  • 401(k) with company match
  • Employee Assistance Program
  • Paid Time Off
  • Flexible work schedules when possible
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