Dispatcher

Parts Authority•Beverly, MA

About The Position

Parts Authority is seeking a dispatcher to join a high-energy, fast-paced work environment. The dispatcher schedules driver routes and helps ensure deliveries are accurate and on time. The role involves coordinating with customers, drivers, and Parts Pullers, tracking orders, distributing driver runs, and helping resolve route or delivery issues. Parts Authority describes the position as full-time and offers opportunities for advancement.

Requirements

Accurately follow written and verbal directions.
Maintain individual productivity and quality standards according to department requirements.
Focus and remain on task in a fast-paced environment.
Have attention to detail, strong communication skills, and time-management skills.
Work well under pressure and with other staff members and supervisors.
Have open availability and flexibility to work various shifts and overtime.
Hold a current, valid driver’s license.
Meet company insurance requirements; drivers must be at least 21 years old.
Be familiar with warehouse safety measures.

Nice To Haves

1–2 years of warehouse experience preferred.

Responsibilities

Schedule drivers’ routes and help ensure on-time, accurate deliveries.
Work well with customers.
Use the dispatch program to track orders from other stores and set up and distribute runs to drivers.
Ensure drivers count collected money and that delivery times are recorded on bills.
Work with Parts Pullers to ensure deliveries go out correctly.
Make sure drivers know the correct routes.
Contact customers by phone to update them on order status.
Assist drivers who have difficulty with routes or other aspects of the job.
Perform other duties as assigned.
Maintain and promote workplace safety.
Secure and transfer cash or other assets.