Dispatcher

Parts Authority•Glen Burnies, MD

About The Position

Parts Authority is seeking a Dispatcher to join its high-energy, fast-paced work environment. The Dispatcher schedules drivers’ routes and helps ensure deliveries are accurate and on time. The role works closely with customers, drivers, and Parts Pullers, tracks orders and driver runs using a dispatch program, and supports drivers with route or other work-related difficulties. Parts Authority is a national distributor of automotive replacement parts, professional tools and equipment, and transmission systems, with more than 300 locations across 28 states.

Requirements

Accurately follow written and verbal directions.
Maintain individual productivity and quality standards according to department requirements.
Remain focused and on task in a fast-paced environment.
Demonstrate attention to detail, communication skills, and time-management skills.
Work well under pressure and with other staff members and supervisors.
Have open availability and be able to work various shifts and overtime.
Hold a current, valid driver’s license and meet company insurance requirements; drivers must be at least 21 years old.
Be familiar with warehouse safety measures and maintain and promote workplace safety.

Nice To Haves

One to two years of warehouse experience is preferred.

Responsibilities

Schedule drivers’ routes and help ensure accurate, on-time deliveries.
Use the dispatch program to track orders from other stores and set up and distribute runs to drivers.
Ensure drivers count collected money and record delivery times on bills.
Work with Parts Pullers to ensure deliveries go out correctly.
Communicate routes to drivers and help ensure they understand them.
Contact customers by phone to provide updates on their order status.
Assist drivers who have difficulty with routes or other aspects of the job.
Promote workplace safety and handle the securing and transfer of cash or other assets.
Perform other duties as assigned.