Part-Time Dispatcher, Nights

J.B. Hunt • Lowell, AR

3d

About The Position

Under routine supervision, the Dispatcher dispatches and resolves problems for company drivers, contracted drivers, and/or carriers. The role requires proactive communication with internal and external customers, prompt resolution of pickup and delivery issues, monitoring check call completion, documenting activity, and promoting a professional attitude in a fast-paced environment.

The position monitors assigned loads, documents driver detention time, supports the company safety culture, and coordinates with fleet maintenance teams and previously assigned drivers to help ensure vehicle readiness. The Dispatcher also supports other team members as needed and communicates professionally with drivers to strengthen engagement, satisfaction, and productivity.

Requirements

• High school diploma or GED.
• Up to 1 year of transportation, customer service, or other relevant experience.
• Ability to effectively transmit, receive, and accurately interpret ideas through various mediums.
• Ability to meet or exceed driver needs and provide excellent service.
• Ability to work constructively and collaboratively with a variety of individuals and groups.
• Ability to adapt to a dynamic work environment and shifting priorities and directives.

Nice To Haves

• 1–2 years of transportation, customer service, or other relevant experience.

Responsibilities

• Monitor loads assigned to drivers and resolve issues that could affect scheduled pickup or delivery times, proactively communicating with affected customers.
• Maintain documentation of driver detention time to support accurate, timely pay.
• Support the company safety culture through daily safety messages and monthly driver briefings; help enforce company policies and compliance with DOT and company requirements.
• Support other team members as needed.
• Communicate professionally, promptly, and effectively with internal and external drivers by phone and system messages; build positive driver engagement to help minimize turnover and improve satisfaction and productivity.
• Manage company equipment to improve operational efficiency and profitability by coordinating with fleet maintenance teams and previously assigned drivers to ensure vehicle readiness.

Benefits

• Medical benefit
• Dental benefit
• Vision benefit
• 401(k) retirement plan
• Life insurance
• Short-term and long-term disability coverage
• Paid time off commensurate with tenure, including vacation and sick time
• Six weeks of paid maternity leave
• Two weeks of paid parental leave
• Six paid holidays annually

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED