Part-Time Dispatcher, Nights

J.B. Hunt Transport Services, Inc. • Lowell, AR

5d

About The Position

Under routine supervision, the Part-Time Dispatcher is responsible for dispatching and resolving problems for company drivers, contracted drivers, and/or carriers. The role requires proactive communication with internal and external customers, promptly addressing pickup and delivery issues, monitoring check-call completion, documenting activity, and promoting a professional attitude in a fast-paced environment.

The dispatcher monitors assigned loads and resolves issues that may affect scheduled pickup or delivery times, such as mechanical problems, traffic, weather, or customer-directed shipment changes. The role also documents driver detention time, supports the company safety culture, communicates professionally with drivers, assists team members, and coordinates vehicle readiness with fleet maintenance teams and previously assigned drivers.

This is a part-time night position in Lowell, Arkansas. The stated benefits apply to full-time positions, subject to applicable eligibility requirements; the posting does not specify benefits eligibility for this part-time role.

Requirements

• High school diploma or GED.
• Up to 1 year of transportation, customer service, or other relevant experience, with skills and abilities demonstrated through education, certifications, military, or other experience.
• Ability to effectively transmit, receive, and accurately interpret ideas through various mediums.
• Ability to meet or exceed driver needs to provide excellent service.
• Ability to work constructively and collaboratively with a variety of individuals and groups.
• Ability to adapt to a dynamic work environment and shifting priorities and directives.

Nice To Haves

• 1–2 years of transportation, customer service, or other relevant experience.

Responsibilities

• Monitor loads assigned to drivers and resolve issues affecting scheduled pickup or delivery times, proactively communicating with affected customers.
• Maintain documentation of driver detention time to support accurate, on-time pay.
• Support the company safety culture through daily safety messages and monthly driver briefings, and help enforce company policies and compliance with DOT and company requirements.
• Support other team members as needed.
• Communicate professionally, promptly, and effectively with internal and external drivers by phone and system messages; promote driver engagement, satisfaction, and productivity.
• Manage company equipment by coordinating with fleet maintenance teams and previously assigned drivers to ensure vehicle readiness and improve operational efficiency and profitability.

Benefits

• The company lists medical, dental, and vision benefits for full-time positions, subject to applicable eligibility requirements.
• The company lists a 401(k) retirement plan for full-time positions, subject to applicable eligibility requirements.
• The company lists life insurance and short-term and long-term disability coverage for full-time positions, subject to applicable eligibility requirements.
• The company lists paid time off commensurate with tenure, including vacation and sick time, for full-time positions, subject to applicable eligibility requirements.
• The company lists six weeks of paid maternity leave and two weeks of paid parental leave for full-time positions, subject to applicable eligibility requirements.
• The company lists six paid holidays annually for full-time positions, subject to applicable eligibility requirements.
• The position may be eligible for an annual bonus and incentives based on profitability or volumes, subject to the terms of the company’s plans.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED