Dispatcher

Beacon Mobility • Norfolk, MA

4d

About The Position

The Dispatcher schedules and dispatches drivers, vehicles, or equipment to appropriate locations based on predetermined schedules, customer requests, or immediate needs. The role relays work orders and other messages to and from drivers and driving assistants, and uses telephones, two-way radios, or text messages to contact employees. The Dispatcher communicates with supervisors and customers to resolve problems and service or equipment requests, prepares daily schedules and work orders, facilitates communications within assigned company territories, and organizes records related to work requests, customers, completed work, charges, expenses, and inventory. The position also performs other duties as assigned.

Requirements

• One year of transportation experience.
• High school diploma.

Responsibilities

• Schedule and dispatch drivers, vehicles, or equipment to appropriate locations according to schedules, customer requests, or immediate needs.
• Relay work orders and other messages to and from drivers and driving assistants.
• Contact employees using telephones, two-way radios, or text messages.
• Speak with supervisors or customers to resolve problems and requests for services or equipment.
• Prepare daily work schedules.
• Prepare work orders for crews or receive work orders from work crews.
• Facilitate communications within company-assigned territories.
• Keep and organize work requests, customer requests, completed work requests, charges, expenses, inventory records, and other information.
• Perform other duties as assigned.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED