Dispatcher

NOV•Williston, ND

29d•Onsite

About The Position

The Dispatcher is responsible for coordinating the shipping and receiving of Downhole tools and related products. This role involves maintaining accurate inventory, shipping, and receiving records, safely operating material handling equipment, and supporting HSE and quality initiatives. The Dispatcher will collaborate with internal and external customers to ensure timely and accurate order fulfillment and maintain an organized work environment.

Requirements

High school diploma or equivalent preferred.
Strong attention to detail with excellent organizational skills.
Effective verbal and written communication skills.
Forklift and overhead crane certification preferred; training will be provided if necessary.
Proficiency with Microsoft Office applications.
Ability to lift up to 50 pounds as required.
Ability to work in a manufacturing environment with exposure to high noise levels, vibration, fumes, dust, odors, and varying indoor and outdoor temperatures.

Nice To Haves

Forklift and overhead crane certification

Responsibilities

Coordinate the shipping and receiving of Downhole tools and related products.
Maintain accurate inventory, shipping, and receiving records.
Safely operate forklifts, overhead cranes, and other material handling equipment.
Support HSE and quality initiatives through inspections, documentation, and safe work practices.
Collaborate with internal and external customers to ensure timely and accurate order fulfillment.
Maintain a clean, organized, and efficient work environment.
Load and unload pallets and Downhole tools from trucks using forklifts and overhead cranes.
Review and document internal and external customer orders.
Communicate order information in person, by phone, and through NOV applications (TRM).
Prepare shipping documentation for outgoing NOV products.
Maintain accurate records of incoming and outgoing shipments.
Record and track tools associated with failure reports.
Ship, receive, and maintain records for Downhole product repairs.
Perform quality control inspections on incoming parts.
Assist with HSE inspections and required documentation.
Participate in action plans for new projects as directed by management.
Adhere to all HSE and Quality Management System (QMS) requirements.
Work the schedule assigned by management, including participation in an on-call weekend rotation.