Dispatcher

Beacon Mobility•Medford, NY

About The Position

WE Business Management, Inc. is hiring a Dispatcher to coordinate drivers, vehicles, and equipment based on schedules, customer requests, and immediate operational needs. The role relays messages and work orders between drivers, driving assistants, supervisors, and customers; resolves service or equipment issues; prepares schedules and work orders; coordinates communications within assigned company territories; and maintains records related to work requests, services, charges, expenses, and inventory. Other duties may be assigned. We Transport / Towne Bus is a Long Island-based school bus company serving districts in Nassau and Suffolk Counties, New York City, Westchester County, and Bridgeport, Connecticut. The company also provides special needs transportation, including services for wheelchair-bound individuals. The starting hourly rate is $28.85.

Requirements

  • One year of transportation experience.
  • High school diploma.

Responsibilities

  • Schedule and dispatch drivers, vehicles, or equipment according to predetermined schedules, customer requests, or immediate needs.
  • Relay work orders and other messages to and from drivers and driving assistants.
  • Contact employees by telephone, two-way radio, or text message.
  • Communicate with supervisors or customers to resolve problems and requests for services or equipment.
  • Prepare daily work schedules.
  • Prepare work orders for crews or receive work orders from work crews.
  • Facilitate communications within company-assigned territories.
  • Maintain and organize work requests, customer requests, completed work requests, charges, service expenses, inventory records, and other information.
  • Perform other duties as assigned.
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