Dispatcher

Parts Authority•Davenport, IA

10d

About The Position

Parts Authority is seeking a Dispatcher to join a high-energy, fast-paced work environment. The Dispatcher schedules driver routes and helps ensure deliveries are accurate and on time. The position involves coordinating with customers, drivers, and Parts Pullers, tracking orders through the dispatch program, and assisting drivers with route or other job-related difficulties. The posting describes full-time employment with opportunities for advancement.

Requirements

Accurately follow written and verbal directions.
Maintain individual productivity and quality standards according to department requirements.
Stay focused and on task in a fast-paced environment.
Demonstrate attention to detail, strong communication, and time-management skills.
Work well under pressure and with other staff members and supervisors.
Have open availability and flexibility to work various shifts and overtime.
Hold a current, valid driver’s license.
Meet company insurance requirements; drivers must be at least 21 years old.
Be familiar with warehouse safety measures and maintain and promote workplace safety.
Be able to secure and transfer cash or other assets.

Nice To Haves

One to two years of warehouse experience is preferred.

Responsibilities

Schedule drivers’ routes and help ensure accurate, on-time deliveries.
Use the dispatch program to track orders from other stores and set up and distribute runs to drivers.
Ensure drivers count collected money and record delivery times on bills.
Coordinate with Parts Pullers to ensure deliveries go out correctly.
Communicate routes to drivers and help ensure they understand them.
Contact customers by phone with updates on order status.
Assist drivers who have difficulty with routes or other aspects of the job.
Perform other duties as assigned.