Dispatcher

Holistic Industries•Pennsylvania, PA

4d•Remote

About The Position

The Dispatcher oversees daily and weekly transportation planning, routing, and scheduling to ensure products move safely, compliantly, and cost-effectively between cultivation, production, retail locations, and wholesale customers. The role makes independent decisions about shipment priorities, driver and vehicle assignments, delivery schedules, and real-time routing changes to meet operational needs. The Dispatcher ensures regulatory compliance through accurate transport manifests, inventory tracking, and chain-of-custody documentation in accordance with state regulations and METRC requirements. The role also manages third-party transportation vendors, maintains dispatch SOPs and communication protocols, and seeks opportunities to improve secure transportation processes and overall operations. The position monitors transportation costs, delivery performance, and route efficiency, analyzes data, and recommends improvements to leadership. It collaborates with Sales, Inventory, Fulfillment, Security, and Operations to align transportation capacity and delivery schedules with business objectives. This is a full-time remote position based in Pennsylvania, with flexible hours as needed.

Requirements

5+ years of experience in dispatch, logistics, transportation, or supply chain operations, including route planning and vendor management.
Strong analytical, organizational, and problem-solving skills, including the ability to make independent decisions in a fast-paced environment.
Strong vendor negotiation, relationship management, and communication skills.
Knowledge of transportation regulations, compliance requirements, and inventory tracking systems such as METRC.
Proficiency in routing, GPS tracking, dispatch software, and Microsoft Excel, with the ability to analyze data and make strategic recommendations.
Ability to work flexible hours as needed.
Must be at least 21 years of age and eligible to obtain required medical marijuana work credentials.

Responsibilities

Oversee daily and weekly transportation planning, routing, and scheduling for safe, compliant, and cost-effective product movement.
Make decisions about shipment priorities, driver and vehicle assignments, delivery schedules, and real-time route adjustments.
Ensure accurate transport manifests, inventory tracking, and chain-of-custody documentation in accordance with state regulations and METRC requirements.
Manage third-party transportation vendors, evaluate their performance, negotiate service rates, and maintain vendor relationships.
Develop and maintain dispatch SOPs, communication protocols, and secure transportation processes.
Identify opportunities for operational improvement.
Monitor transportation costs, delivery performance, and route efficiency; analyze data and recommend improvements to leadership.
Collaborate with Sales, Inventory, Fulfillment, Security, and Operations to align transportation capacity and delivery schedules with business objectives.