Dispatcher

ARNOLD LUMBER CO INC•South Kingstown, RI

18d•Onsite

About The Position

Arnold Lumber Company is seeking a Dispatcher to supervise truck drivers, oversee and schedule the fleet, and use fleet resources efficiently and cost-effectively. The position assists with driver development and training, handles incoming calls about deliveries, and performs other duties assigned by the Logistics Manager. The role is based in West Kingston, Rhode Island, and is full-time on the day shift. The Dispatcher schedules and dispatches drivers, vehicles, and equipment according to delivery work orders; coordinates deliveries and pickups; checks that drivers complete daily inspection reports and mileage logs; and conducts random checks for vehicle cleanliness and readiness. The role also invoices orders, edits tallies and changes, reprints backorders, and uses navigation software to help drivers find jobsites. It reviews seasonal fleet and personnel needs and reports necessary changes to the Operations Manager, while communicating with supervisors and customers to resolve problems and service or equipment requests. Other duties include answering calls, filing orders and invoices, maintaining the office and workstations, promoting driver safety, and completing assigned tasks. The work requires extended periods of standing, sitting, bending, kneeling, and repetitive activity; the ability to lift or move up to 100 pounds and climb stairs while carrying heavy objects; and working in inclement weather.

Requirements

High school diploma or GED preferred.
Excellent communication skills and the ability to collaborate with others under varied conditions.
Ability to multitask in a fast-paced environment.
Ability to follow written, verbal, and graphical instructions.
Ability to read maps and follow directions.
High energy and a positive attitude.
Detail-oriented and organized.
Ability to lift or move up to 100 pounds.
Ability to stand, sit, bend, kneel, and perform repetitive tasks for extended periods; ability to sit for long periods.
Ability to climb stairs while carrying heavy objects.
Ability to work in inclement weather.
Valid driver's license and insurability for driving.

Nice To Haves

Driver experience in the lumber industry and/or a dispatching background.
Vast knowledge of lumber and associated building supplies.
Forklift certification.
Forklift Trainer certification.

Responsibilities

Schedule and dispatch drivers, fleet vehicles, and equipment to locations according to delivery work orders.
Coordinate deliveries and pickups.
Ensure drivers complete daily vehicle inspection reports and mileage logs.
Conduct random vehicle checks to ensure cleanliness and readiness.
Invoice orders, edit noted tallies and changes, and reprint backorders.
Assist with or provide directions to jobsites using navigation software.
Review seasonal fleet and personnel needs and report necessary changes to the Operations Manager.
Communicate with supervisors or customers to resolve problems and requests for services or equipment.
Answer incoming calls calmly and effectively.
File orders and invoices daily.
Assist in maintaining the office and workstations.
Promote safety among drivers.
Perform other duties as assigned.