Dispatcher
CRST The Transportation Solution•Bolingbrook, IL
•Onsite
About The Position
Responsible for overseeing all aspects of a fleet of trucks. Their main task is to ensure the fleet is well-maintained, meets legal requirements, and is operated efficiently to maximize productivity and minimize costs. They are responsible for managing and developing relationships with drivers to increase overall driver satisfaction and improve driver retention. They also work closely with drivers to coordinate deliveries and ensure they arrive at their destination on time. Communication, analytical, and organizational skills are essential to succeed in this role.
Requirements
- High school diploma or equivalent
- Demonstrated ability to take initiative and work proactively
- Strong problem-solving skills
- Experience in dispatching, logistics, or related operations
Responsibilities
- Track and trace all drivers daily with updates to BOS/ Dispatch Track.
- Resolve service issues/recoveries and communicate to bookers/customers.
- Ensure all Customer Service Agreement (CSA) expectations are met.
- Coordinate with planners on any service issues and new load assignments.
- Update any trailer/equipment changes.
- Provide all DOT documentation received in a timely manner.
- Investigate and report weekly all roadsides and accidents.
- Obtain required weight tickets as needed by customers.
- Perform other duties as assigned.
Benefits
- medical, dental, and vision coverage
- prescription drug and telemedicine services
- company-paid life and disability insurance
- retirement savings with company match
- paid time off, holidays, and parental leave
- additional voluntary benefits and employee discounts
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
