Dispatcher

Beacon Mobility•Hempstead, NY

About The Position

Dell Transportation Corp. is seeking a highly organized, detail-oriented School Bus Dispatcher to join its Hempstead team. The dispatcher helps ensure the safe and efficient transportation of students to and from school, field trips, and special activities. The role requires strong communication and problem-solving skills and a commitment to student safety. The dispatcher develops and manages bus routes and schedules, coordinates with drivers, responds to emergencies and service disruptions, communicates with school officials and parents, and monitors fleet locations using GPS and dispatch software. The position also includes maintaining accurate operational records, ensuring compliance with student transportation regulations, and working with transportation managers to improve routing efficiency and safety procedures. The starting rate is $25.00 per hour, depending on experience. Dell Transportation is part of a team committed to delivering high-quality student transportation in Nassau County. Beacon Mobility states that it is an equal opportunity employer committed to diversity and inclusion.

Requirements

  • Proficiency in Microsoft Office Suite and dispatch software.
  • Strong organizational skills and attention to detail.
  • Excellent communication and problem-solving abilities.
  • Dedication to student safety.

Nice To Haves

  • Proven experience in dispatching or a related field is preferred.

Responsibilities

  • Develop and manage efficient bus routes and schedules to support on-time student pick-up and drop-off.
  • Serve as the primary contact for bus drivers, communicate route updates, and help navigate traffic- or weather-related issues.
  • Respond to transportation emergencies, including accidents and delays, dispatch assistance promptly, and inform relevant stakeholders.
  • Communicate with drivers, school officials, and parents about concerns or changes.
  • Use GPS and dispatch software to monitor bus locations and verify adherence to routes and schedules.
  • Ensure transportation operations comply with relevant student transportation regulations.
  • Document routes, driver assignments, and incidents accurately for reporting and analysis.
  • Work with transportation managers to improve routing efficiency and safety procedures.

Benefits

  • Opportunities for growth and professional development.
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