Dispatcher

The Prolift Rigging Company•Lynchburg, VA

About The Position

The Dispatcher is an integral member of ProLift Rigging’s team, coordinating operators, drivers, and riggers to support lifting, rigging, and relocation projects. The role handles customer calls for crane sizing, scheduling, and bookings; obtains routes and permits for oversized and overweight vehicles; and processes employee timecards. The Dispatcher also supports office operations, participates in some management and daily white-board meetings, and completes required internal and, when applicable, third-party or customer training.

Requirements

  • High school diploma or equivalent.
  • Communication skills.
  • Mathematical skills.
  • Reasoning ability.
  • Experience with Microsoft Office.
  • Excellent written and oral communication skills.
  • Valid driver’s license.
  • Organized, able to multitask, and team-oriented.
  • Attention to detail and self-motivation.
  • Ability to plan, organize, and execute daily requirements.
  • Must pass a drug test and background check.

Responsibilities

  • Dispatch operators, drivers, and riggers daily to perform jobs.
  • Acquire routes and permits for oversized and overweight vehicles.
  • Receive inbound customer calls regarding crane sizing, scheduling, and booking.
  • Gather and process employee timecards daily and submit them weekly to the branch manager and payroll office.
  • Assist the office manager, sales personnel, and other office staff with day-to-day operations.
  • Participate in some management meetings and daily white-board meetings.
  • Complete ProLift-specific, regulatory, and identified equipment training through the internal LMS.
  • Complete third-party and customer-required training when needed to gain on-site access.
  • Perform other duties as assigned.

Benefits

  • Competitive salary.
  • Performance-based bonus program.
  • 401(k).
  • Medical, dental, and vision coverage.
  • Vacation and holiday pay.
  • Disability insurance.
  • Life insurance.
  • Other additional personal and professional benefits.
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