Dispatcher

South Metro Fire Rescue•Centennial, CO
•$61,217 - $89,351•Onsite

About The Position

Accepting ongoing applications for an Emergency Services Dispatcher. Our Emergency Communications Center is an IAES & ACE Accredited Dispatch Center that responds to an average of 48,000 calls per year and serves as secondary PSAP dispatching EMS and Fire resources. Dispatchers function at all positions on a rotation: call taking, radio, system status, operations talk groups, and support.

Requirements

  • Must be 18 years of age with a high school diploma, GED, or post-high school education at a technical or college level.
  • Two (2) years of public safety dispatching or 911 call center experience is preferred.
  • Candidates with less experience who possess comparable public safety experience will also be considered including military communications.
  • Successfully passing a CritiCall test.
  • Successfully passing a panel interview.
  • Attach a copy of their resume and cover letter with their application package.

Nice To Haves

  • Two (2) years of public safety dispatching or 911 call center experience.
  • Comparable public safety experience including military communications.

Responsibilities

  • Function at all positions on a rotation: call taking, radio, system status, operations talk groups, and support.

Benefits

  • Holiday pay for holidays worked
  • Growth opportunities: Lead Dispatcher, Dispatch Supervisor
  • Specialties: Incident Dispatch Team (IDT), Certified Training Officer (CTO), Public Education Team
  • Candidates progress through an annual pay progression based on performance and meeting the requirements of the next pay tier
  • Medical, dental, and vision insurance
  • PTO plans
  • Tuition Reimbursement
  • Employee Assistance Program
  • Retiree Health Savings
  • Death & Disability
  • Employer paid pension contributions
  • Robust Fitness, Wellness and Rehabilitation Program
  • Educational opportunities and support
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