Dispatcher

Sentara Health

14d•$22 - $32

About The Position

Sentara Health is recruiting a full-time Dispatcher to join its team in Virginia Beach, Virginia. The role works rotating shifts and receives and processes requests for non-emergency and emergency transportation services. The Dispatcher uses a computer-aided dispatch system to enter call information and dispatch calls; receives service requests by phone, fax, and computer applications; accurately records requests; and provides referral sources with honest information about service capabilities and anticipated response times. The role also uses radio and computerized communications equipment and maintains records.

Requirements

High school diploma.
Driver license.
Less than one year of call center experience.

Responsibilities

Receive and process requests for non-emergency and emergency transportation services.
Enter call information into a computer-aided dispatch system and dispatch calls.
Receive service requests by phone, fax, and computer applications.
Accurately record requests and inform referral sources about service capabilities and anticipated response information.
Use radio and computerized communications equipment.
Maintain records.

Benefits

Medical, dental, and vision plans
Adoption, fertility, and surrogacy reimbursement up to $10,000
Paid time off and sick leave
Paid parental and family caregiver leave
Emergency backup care
Long-term and short-term disability and critical illness plans
Life insurance
401(k)/403(b) with employer match
Tuition assistance of $5,250 per year and discounted educational opportunities through Guild Education
Student debt pay down up to $10,000
Pet insurance
Legal resources plan
Potential annual discretionary bonus, subject to system and employee eligibility criteria
Potential additional compensation, including shift differentials, on-call pay, overtime, shift premiums, extra-shift incentives, or bonuses