Dispatcher

EquipmentShare • Jonesboro, AR

13d • Onsite

About The Position

EquipmentShare is hiring a Dispatcher for its rental facility in Jonesboro, Arkansas. The Dispatcher coordinates customer equipment dispatch requests and changes, works with the sales team and other departments, and schedules drivers to pick up and deliver equipment. The role also involves monitoring driver hours and availability to ensure delivery responsibilities are covered, while maintaining a high level of customer service.

The schedule is Monday through Friday, 7:00 a.m. to 5:00 p.m., with overtime pay after 40 hours worked. The salary range is $19.50–$30 per hour; past experience and location may affect the final compensation rate. Employment is contingent on passing a background check. Some roles require a drug test depending on job responsibilities.

Requirements

• Effective oral and written communication skills with internal and external partners.
• Proficiency with spreadsheets and email tools, and comfort learning new technology.
• Excellent organizational, time-management, and multitasking skills.
• Ability to work with all levels of personnel within the organization.
• Strong technical aptitude and understanding of construction equipment and the rental industry.
• Valid driver's license.
• High school diploma.

Nice To Haves

• At least 1–2 years of general dispatch experience in the construction or manufacturing industry is highly desired.
• Trade school certificate preferred.

Responsibilities

• Maintain a high level of customer service with all customers.
• Coordinate and initiate customer dispatch requests and changes with the sales team and other departments.
• Manage final dispatch responsibilities, including scheduling drivers to pick up and deliver equipment to and from customers.
• Monitor driver hours and scheduling to ensure availability for delivery responsibilities.

Benefits

• Monthly family dinner night.
• Competitive compensation.
• Full medical, dental, and vision coverage for full-time employees.
• Generous paid time off and paid holidays.
• 401(k) with company match.
• Tool and boot reimbursements, depending on role.
• Gym membership stipend and wellness programs.
• Company events, food truck nights, and monthly team dinners.
• 16 hours of paid volunteer time per year.
• Career advancement, leadership training, and professional development opportunities.
• Access to industry-leading diagnostic tools.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED