Dispatcher
Academy Express•Braintree, MA
•Onsite
About The Position
As a Dispatcher at Academy Bus, you will join a cross-functional team and keep communication open between employees and customers. The role offers an opportunity for growth within the largest privately owned and operated transportation company in the U.S. The position is located in Boston, Massachusetts, and pays $20.00–$22.00 per hour. A flexible schedule is required, including evenings, nights, weekends, and holidays as needed.
Requirements
- At least 1 year of scheduling or operations experience in the bus or motor coach industry.
- Availability to work evenings and weekends.
- Computer proficiency, including experience with MS Outlook and Excel.
Nice To Haves
- Ability to manage in a fast-paced, high-change work environment.
- Solid internal and external customer service skills.
- Organized, analytical, and driven to achieve results.
- Instinct for process improvement.
- Ability to work independently and as part of a team.
Responsibilities
- Review schedules and requests.
- Monitor service performance.
- Coordinate with terminal leadership, customer service, and other teams to ensure safe and effective operations.
Benefits
- Medical insurance
- Dental insurance
- Vision insurance
- Prescription coverage
- Life insurance
- Supplemental coverages
- 401K plan
- Paid time off
- Paid holidays
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What This Job Offers
Job Type
Full-time
Education Level
No Education Listed
