Dispatcher

DO • Des Plaines, IL

5d

About The Position

DO & CO is seeking a Dispatcher in Des Plaines to coordinate transportation between its main production facility, third-party vendors, and the airport. The role manages timely delivery of products, goods, and services; plans and communicates transportation schedules; monitors aircraft arrivals, departures, and operational updates; and supervises a large team of drivers and driver helpers. The Dispatcher also relays information from airline clients and the airport to the relevant departments and helps ensure flights are dispatched on time.

The position requires successful completion of the airport security clearance process for the assigned location, including applicable TSA and U.S. Customs requirements and obtaining the appropriate airport-issued identification badge. The Dispatcher must comply with food safety and hygiene regulations and report food safety management issues to their manager and the hygiene and food safety team. Work may involve long periods on foot, varying temperatures, and different shifts, including nights, weekends, and holidays, depending on business needs.

Requirements

• At least 1 year of work experience in a similar role.
• Ability to work independently and as part of a team.
• Ability to meet requirements necessary to obtain airport identification.
• Excellent planning and coordination skills.
• Team leadership qualities and outstanding communication skills.
• Dedication and attention to detail in customer service.
• Ability to find solutions and make effective decisions.
• Hands-on approach to ensuring flights are dispatched on time.
• Ability to respond quickly to deficiencies in the transportation department.
• Flexibility to work different shifts, including nights, weekends, and holidays.
• Proficient computer skills, particularly Microsoft Word, Excel, and Outlook.
• Ability to work long hours on foot and in environments with varying temperatures.

Responsibilities

• Coordinate transportation activities between the main production facility, third-party vendors, and the airport.
• Manage on-time delivery of products, goods, and services.
• Plan, forecast, schedule, and communicate transportation activities.
• Monitor aircraft arrival and departure timings and other operational updates.
• Supervise, motivate, and assist a large team of drivers and driver helpers, including managing schedules and documentation.
• Receive important calls and information from airline clients and the airport and communicate it to the relevant departments.
• Comply with food safety and hygiene regulations outlined in the food safety management system handbook.
• Report food safety management system problems to the manager and the hygiene and food safety team.
• Help ensure flights are successfully dispatched on time and address deficiencies in the transportation department.
• Complete the mandatory airport security clearance process and obtain the appropriate airport-issued identification badge.

Benefits

• Competitive pay: $50,000 salary.
• 401(k) eligibility for full-time employees.
• Healthcare benefits, including medical, dental, and vision coverage, for full-time employees.
• Complimentary breakfast, lunch, and dinner daily.
• Career development opportunities nationally and internationally.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed