Dispatcher

Parts Authority•Paterson, NJ

18d

About The Position

Parts Authority is seeking a Dispatcher to join its fast-paced work environment. The Dispatcher schedules drivers’ routes and helps ensure deliveries are accurate and on time. The role involves coordinating dispatch runs, tracking orders, communicating with customers and drivers, and working with Parts Pullers to support correct deliveries. The posting lists an hourly rate of $18.50.

Requirements

Accurately follow written and verbal directions.
Maintain individual productivity and quality standards according to department requirements.
Focus and remain on task in a fast-paced environment.
Demonstrate attention to detail, strong communication skills, and time-management skills.
Work well under pressure and with other staff members and supervisors.
Have open availability and flexibility to work various shifts and overtime.
Hold a current, valid driver’s license.
Meet company insurance requirements; drivers must be at least 21 years old.
Be familiar with warehouse safety measures, maintain and promote workplace safety, and secure and transfer cash or other assets.

Nice To Haves

One to two years of warehouse experience is preferred.

Responsibilities

Schedule drivers’ routes and help ensure on-time, accurate deliveries.
Use the dispatch program to track orders from other stores and set up and distribute runs to drivers.
Ensure drivers count collected money and record delivery times on bills.
Work with Parts Pullers to ensure deliveries go out correctly.
Communicate routes to drivers and assist drivers who have difficulty with routes or other aspects of the job.
Contact customers by phone to update them on the status of their orders.
Perform other duties as assigned.