Dispatcher

Proficient Auto Logistics • Flint, MI

6d

About The Position

Proficient Auto Logistics (PAL) is a national finished-vehicle transport provider with an operating fleet of more than 1,350 trucks, shipping over four million units annually across the U.S. and Canada. The company serves global OEMs, dealerships, auctions, fleet providers, and EV manufacturers. Its nine operating companies are organized into two regions and supported by more than 1,650 logistics professionals.

The Dispatcher coordinates professional Auto Haulers across the region, helping drivers and the company maximize revenue and earnings potential through accurate, courteous service. The role manages loads and the dispatch process from assignment through delivery, monitors driver activity and orders, communicates with customers and drivers, and resolves operational issues.

Requirements

• High school diploma and two or more years of related experience.
• Knowledge of FMCSA and DOT regulations.
• Intermediate proficiency in Microsoft Word, Excel, Outlook, and the internet.
• Effective listening skills and strong oral, electronic, and verbal communication skills.
• Excellent customer service and issue-resolution skills.
• Relationship-building skills.
• Ability to identify unscheduled opportunities and make decisions that benefit both the driver and the company.
• Highly organized and detail-oriented.
• Ability to multitask and prioritize work in a fast-paced environment and handle moderate stress.

Nice To Haves

• College degree preferred.

Responsibilities

• Plan, coordinate, and manage loads efficiently and cost-effectively.
• Serve as the first point of contact for Auto Haulers and manage the dispatch process from load assignment through delivery, including issues that arise.
• Maintain regular communication and positive professional relationships with internal and external customers.
• Monitor drivers’ daily activities and current orders to confirm accurate pickups and deliveries.
• Prepare drivers’ daily deliveries in accordance with customer requirements.
• Troubleshoot and resolve issues effectively and professionally.
• Perform other tasks as assigned.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED