Dispatcher

Liberty Tire Recycling • North Liberty, IN

18d

About The Position

The Dispatcher supports daily transportation operations by coordinating drivers, managing routes, and ensuring safe, efficient, and compliant service. The role requires strong communication skills, logistical understanding, and the ability to manage multiple priorities in a fast-paced environment. The Dispatcher oversees dispatch activities and outbound shipments, supports CDL drivers, coordinates with customers and internal teams, and assists the Transportation Manager with administrative and reporting duties.

Requirements

• Proven experience as a dispatcher or in a similar role in the transportation or logistics industry.
• Familiarity with dispatching systems, routing software, and transportation logistics.
• Previous experience leading or managing CDL drivers.
• Excellent communication and interpersonal skills.
• Strong organizational skills and the ability to multitask and prioritize effectively.
• Proficiency in MS Office and accurate data-entry skills.
• Ability to work in a fast-paced, high-pressure environment while maintaining professionalism.

Nice To Haves

• Experience in DOT-regulated environments.

Responsibilities

• Ensure daily compliance with DOT regulations and company safety standards.
• Manage outbound shipments and oversee timely, accurate dispatch activities.
• Supervise and support a team of CDL drivers to ensure high performance and customer satisfaction.
• Communicate with drivers, customers, and internal teams to support on-time deliveries and resolve service issues.
• Assist with customer billing and related documentation.
• Monitor and evaluate driver performance and provide coaching as needed.
• Schedule maintenance and repairs to minimize downtime and maintain equipment readiness.
• Plan, coordinate, and optimize delivery routes for efficiency and productivity.
• Handle and resolve customer complaints professionally and efficiently.
• Participate in recruitment and interviews for driver and helper roles.
• Maintain accurate records of dispatch activities, customer interactions, equipment status, and other operational data.
• Conduct or support training sessions on safety, compliance, and operational procedures.
• Assist the Transportation Manager with administrative tasks, reporting, and other responsibilities as needed.

Benefits

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed