Dispatcher

US Venture•Hazelwood, MO

About The Position

U.S. AutoForce, a division of U.S. Venture, Inc., distributes tires, undercar parts, and lubricants to independent tire retailers, auto repair shops, and automotive dealerships. The Dispatcher supports the Dispatch Supervisor with fleet and dispatch office needs, including creating and managing routes, ensuring drivers complete required paperwork, and promoting safe driving habits. The role represents U.S. AutoForce in interactions with customers and internal teams. The schedule is Monday through Friday, 8:30 AM to 5:00 PM or until work is completed, plus rotating Saturdays from 7:00 AM to 5:00 PM. The position may require overtime as needed. The employee must be able to safely perform the physical and operational demands of the role, with or without reasonable accommodation. Duties include frequently lifting products weighing up to approximately 50 pounds and occasionally up to 80 pounds, occasionally pushing with up to 40 pounds of force, and handling commercial tires. The work environment may involve prevailing weather conditions, moderate noise, and fumes associated with tires and occasionally car parts and lubricants. Required protective equipment includes steel or composite toe boots, a safety vest, safety harness, seatbelt, and SRL (self-retracting lifeline); the company provides all listed equipment except the boots.

Requirements

Must be at least 21 years old.
Must possess a valid driver’s license and a good driving record in compliance with the company’s driver policy.
One year of professional driving experience in a cube van, box truck, or semi, and satisfactory completion of a company road test by a qualified assessor.
One year of experience in the transportation industry.
Knowledge of DOT regulations and legal requirements for drivers.
Excellent communication, customer service, and organizational skills.
Ability to be trained to safely use powered industrial trucks (forklifts) and high-reach lifts, and pass a forklift certification test.
Ability to safely lift 50 pounds consistently and occasionally lift up to 80 pounds.
Ability to exert a pushing force of up to 40 pounds while working with barrels and industrial/agricultural tires.
Ability to follow instructions and safe operating procedures.
Demonstrated ability to provide quality customer service.
Ability to work overtime as needed.
Successful completion of a pre-employment drug test; THC/marijuana is not tested.
Valid DOT Medical Card or ability to obtain one during the hiring process in accordance with DOT/FMCSA guidelines and requirements.
Must be currently authorized to work in the United States on a full-time basis and must not require U.S. Venture sponsorship to continue working legally in the United States.

Responsibilities

Ensure drivers complete required daily paperwork, including driver logs, pre- and post-trip inspections, and fuel receipts.
Ensure drivers complete customer returns within three days of creation.
Assist will-call customers.
Assist with reviewing Samsara driving alerts.
Track drivers on Elite and close out all routes and open orders daily.
Train drivers on PIV, tablet, and safety expectations; may participate in road tests.
Complete routing requests before scheduled cut-off times.
Provide backup for the Dispatch Supervisor and EComm.
Assign lines to be pulled by material handlers for will-call and metro routes.
Answer phone calls professionally and promptly.
Communicate effectively with the call center, sales, customers, drivers, and other locations.
Spot-check trucks for cleanliness and compliance, and assist drivers when a breakdown occurs.
Provide backup driving and order pulling, and operate power equipment as needed.
Promote and maintain a safe working environment for all team members.
Perform other job-related tasks and follow job-related instructions from the supervisor, subject to reasonable accommodations.