Dispatcher

Holland America/Princess Alaska-Yukon Land Operations•Anchorage, AK

About The Position

The Dispatcher performs scheduling and dispatch tasks for the Logistics Department at Anchorage Transportation and Guest Services. The role supports Princess Cruises and Holland America Line’s seasonal Alaska operations, coordinating passenger transportation and working with drivers and other departments. The dispatcher answers scheduling questions from employees and management and helps monitor passenger flows and assign drivers.

Requirements

  • Proficiency in computer business applications, with working knowledge of computerized scheduling systems.
  • Three years of experience in positions involving motorcoach drivers is preferred.
  • Must pass a pre-employment background check.
  • Must be eligible to work in the United States; the employer cannot sponsor or take over sponsorship of employment visas at this time.
  • Ability to organize and prioritize work and maintain attention to time constraints in a team or group environment.
  • Ability to work in a fast-paced environment with multiple tasks and external influences.
  • Ability to work independently with minimal supervision while achieving daily goals.
  • Ability to support and comply with company policies, procedures, guidelines, and health and safety standards.
  • Ability to stand, walk, or work on one's feet for a minimum of 8 hours per day.

Nice To Haves

  • Three years of experience in positions involving motorcoach drivers.

Responsibilities

  • Assist with setting schedules.
  • Monitor passenger flows.
  • Assign drivers.
  • Coordinate arrangements with other departments.
  • Answer calls from employees and management to respond to scheduling queries.

Benefits

  • Free cruise after the first season.
  • Reward for Referral Program.
  • Rewards and incentives.
  • Community service opportunities.
  • Employee activities.
  • Professional growth.
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