Dispatcher

TNT Crane & Rigging • South Fulton, GA

13d

About The Position

The Dispatcher receives calls from internal and external customers and records the details needed to schedule crane jobs, including crane size, assigned operator or rigger, requested arrival time, estimated job duration, customer and billing information, directions, job description, and any special rigging requirements. The Dispatcher completes job tickets with assignment, customer, lift, billing, contact, and location information and posts the tickets for the following day's assignments. The role coordinates with the On-Call person when the schedule is nearly full or when scheduling, staffing, or equipment concerns arise, and reviews scheduled and anticipated work with that person at the end of the shift. The Dispatcher must be able to assess whether an assigned crane can perform a lift by reading and interpreting the manufacturer's load charts.

Requirements

• High school diploma or GED.
• 3–7 years of industrial dispatching or scheduling duties.
• 3–7 years of crane operations and proper rigging techniques.

Nice To Haves

• College degree.
• Mechanical skills.
• Analytical skills.

Responsibilities

• Receive incoming calls from external and internal customers.
• Record job scheduling details, including crane size, assigned operator or rigger, requested date and arrival time, estimated duration, customer and invoicing information, directions, job description, contact details, and special rigging needs.
• Complete job tickets with the assigned job date and time, invoiced crane size, billing method, customer and contact information, load weight, lift height and reach, special rigging, job description and location, assigned operator, and estimated job length.
• Post job tickets in the break room for the following day's assignments.
• Coordinate with the On-Call person when the schedule is nearly full or when there are concerns about overlapping assignments, manpower, equipment, or other issues.
• Review scheduled assignments and forthcoming job tasks with the On-Call person at the end of the shift.
• Read and interpret manufacturers' load charts to determine whether an assigned crane can perform a lift.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED