Dispatcher
About The Position
We are VCNA United Materials, part of Votorantim Cimentos North America (VCNA). As the North American operations of Votorantim Cimentos, a global building materials and sustainability solutions leader in 11 countries, we are helping to make a positive impact and are transforming our world. We have a culture built on solid partnerships, long-lasting relationships, and opportunities for those who want to learn, grow and be part of a diverse and dynamic culture. With solutions that include cement, ready-mix concrete and aggregates, we help to build homes, highways, hospitals, buildings, bridges, and schools across the Canadian and U.S. Great Lakes region and Northeast United States. Our commitment to excellence can be seen in those who invest and believe in what we do, those who share their lives with us, those who trust in our deliveries and those committed to innovation and a sustainable future. Every day, we have the chance to accomplish something new and you're invited to be part of it.
Requirements
- Prior experience in Dispatch in a relevant industry
- HS Diploma or GED Equivalent
- Valid Driver’s License required
- Ability to read, ability to write reports and business correspondence.
- Basic math skills required
- Knowledge of Microsoft Office, Excel and Outlook.
- Ability to define problems, collect data, establish facts, and draw valid conclusions.
- Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables.
Nice To Haves
- Existing CDL helpful but not required
- Knowledge of DOT rules and regulations preferred
- Knowledge of COMMAND track software package is preferred
- Knowledge of concrete properties and performance
- Knowledge of concrete placement methods
- Knowledge of concrete production facilities and delivery equipment
- Knowledge of the Western NY region
Responsibilities
- Accurately and timely dispatches trucks at proper rate and plant, ensure trucks are statusing properly, that GPS is properly functioning, verifies instructions for drivers and provides general directions/jobsite references, communicates to the drivers ‘extra products’ when applicable
- Reviews upcoming loads within district to ensure accuracy and timeliness, minimizes lateness within district, modifies existing orders as determined by dispatch manager
- Assists in managing start of day and end of day, minimizing ‘slack’ time
- Assist with exceptions and re-route suggestions within district, working closely with plants and dispatch manager
- Modifies existing orders as determined by dispatch manager
- Drives district’s KPIs and compliance within district, follow best practices to meet the goals of the plants and dispatch department
- Employ the COMMAND track dispatch software to ensure that service level, productivity and material costs are balanced in an optimal fashion across district. Consider system tuning parameters, diagnose configuration issues, and provide feedback on tuning the system. Ensure dispatch, batch and tracking systems are used to their highest potential and employees are fully engaged.
Benefits
- Training, professional development
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
