Dispatcher

ABM•Warwick, RI

18d•$17 - $17•Onsite

About The Position

The Dispatcher is responsible for dispatching of Wheelchair Attendants and Security Operations to various locations throughout the terminal. Works under general supervision following clearly defined procedures and policies This individual provides extraordinary customer service to clients Establishes and maintains effective communication and working relationships with clients, co-workers, shift coordinators, supervisors, managers, etc. The Dispatcher assigns individuals and teams to tasks and locations. Coordinates resources according to customer requests and general job demands. Communicates assignments to employees and enters assignment data in computer database. ABM is hiring a Dispatcher in our T. F. Green Airport.

Requirements

Must be 18 years of age or older.
Must meet all requirements to receive approval for working in specific ATS environments, including ten-year work history if available.

Nice To Haves

Customer Service Experience
1 yr. of similar work experience

Responsibilities

Provides assistance, information and customer service as requested.
Schedules and dispatches employees, crews/teams, or equipment to appropriate locations according to customer requests, specifications, or needs, using radios, telephones, and/or computers.
Determines types or amounts of equipment, vehicles, materials, or personnel required according to work orders or client requirements.
Advises personnel about problems such as construction areas, accidents, weather conditions, other hazards, bottlenecks, wait times, etc.
Confers with supervising personnel to address questions, problems, and requests for service or equipment.
Monitors personnel and/or equipment locations and utilization to coordinate service to achieve optimal efficiency; ensures timely and efficient movement of resources.
Oversees all communications within specifically assigned areas.
Strictly adheres to all safety and regulatory compliance procedures.
Complies with all safety, security, compliance, and quality standards and procedures established by the Company, Clients, and regulatory authorities.
Miscellaneous duties as assigned.