Dispatcher

Parts Authority•Beverly, MA

About The Position

Parts Authority is seeking a Dispatcher to join its high-energy, fast-paced work environment. The Dispatcher schedules drivers’ routes and helps ensure deliveries are accurate and on time. The role involves coordinating with customers, drivers, Parts Pullers, and other staff, as well as using the dispatch program to track orders and distribute delivery runs. Candidates should be career-minded and able to work a flexible schedule.

Requirements

Accurately follow written and verbal directions.
Maintain individual productivity and quality standards according to department requirements.
Remain focused and on task in a fast-paced environment.
Demonstrate attention to detail, strong communication skills, and time-management skills.
Work well under pressure and with other staff members and supervisors.
Have open availability and be able to work various shifts and overtime.
Hold a current, valid driver’s license.
Meet company insurance requirements; drivers must be at least 21 years old.
Be familiar with warehouse safety measures and maintain and promote workplace safety.
Be able to secure and transfer cash or other assets.

Nice To Haves

One to two years of warehouse experience preferred.

Responsibilities

Schedule drivers’ routes and help ensure deliveries are on time and accurate.
Use the dispatch program to track orders from other stores and set up and distribute runs to drivers.
Ensure drivers count money collected and record delivery times on bills.
Work with Parts Pullers to ensure deliveries go out correctly.
Coordinate with drivers to make sure they know the correct route.
Contact customers by phone to update them on order status.
Assist drivers who have difficulty with routes or other aspects of the job.
Perform other duties as assigned.