Dispatcher

Helena Agri-Enterprises, LLC•Yuma, AZ

About The Position

The Dispatcher assumes responsibility for fertilizer orders from customers, the sales team, and Custom Applicators, and handles incoming fertilizer shipments. The role also manages fertilizer plant employees when the Fertilizer Plant Manager is absent. It includes customer service, shipment and equipment scheduling, preparing shipping and blending documents, weighing incoming fertilizer, ordering fuel, and completing fertilizer blend analyses. The Dispatcher may also assist the branch Office Coordinator with clerical duties and performs other work-related duties as assigned. Reliable and regular attendance and adherence to company policies and procedures are required. The position works in an office setting and outdoors in all types of weather, with exposure to outdoor elements and, when working near moving equipment or mechanical parts, possible fumes, airborne particles, chemical and biological hazards, vibrations, and electrical-shock risk. Physical tasks include extensive hand use; talking, hearing, walking, sitting and standing; standing for eight or more hours; lifting, carrying, pushing, or pulling up to and including 50 pounds or more; reaching overhead up to and including 25 pounds; climbing; gripping, grasping, and twisting; prolonged bending and stooping; and brief periods of working below knee level and above shoulder level.

Requirements

  • High school diploma or equivalent.
  • Five years of experience or training in the fertilizer field.
  • Interpersonal skills.
  • Math skills.
  • Ability to read, write, and speak English.
  • Computer skills, including working knowledge of Microsoft Office.
  • Successful completion of a drug test and background check.

Nice To Haves

  • Communicating in Spanish is a valuable skill at Helena.

Responsibilities

  • Receive fertilizer orders from customers, the sales team, and Custom Applicators.
  • Provide customer service regarding shipments, orders, and related matters.
  • Schedule Helena trucks to ship fertilizer to customers.
  • Schedule fertilizer equipment for delivery to customers.
  • Prepare scale tickets for fertilizer shipments.
  • Prepare delivery tickets for the fertilizer plant to blend fertilizer for customer orders.
  • Handle incoming trucks by weighing loaded and unloaded fertilizer into the plant.
  • Order fuel for the location and depot.
  • Run fertilizer analyses on Form-U-Share for blends.
  • Assist the branch Office Coordinator with collecting documents, backing up computers, and other clerical duties as needed.
  • Manage fertilizer plant employees when the Fertilizer Plant Manager is absent.
  • Provide excellent customer service to internal and external customers.
  • Perform other work-related duties as assigned by the leader.
  • Maintain reliable and regular attendance and follow company policies and procedures.

Benefits

  • Health, dental, and vision insurance starting on the first day of employment.
  • Earn up to $3,000 in reward dollars for a Health Savings Account (HSA).
  • 401(k) plan with a 100% company match up to 5% starting on the first day; match may increase with years of service up to 10%, based on contribution amount.
  • Company-match vesting after three years and 1,000 hours of service.
  • Earned Wage Access through DailyPay.
  • Paid time off and holiday pay.
  • Overtime pay eligibility.
  • Free term life insurance at 1x annual base pay.
  • Free short- and long-term disability coverage.
  • Up to four weeks of paid parental leave.
  • Education assistance.
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