Dispatcher

Day & Ross•Woodstock, NY

8d•Onsite

About The Position

The Dispatcher is responsible for dispatching units to pick up and deliver freight, monitor the performance of drivers and ensure customer timelines are adhered to. Part of this job is on efficient utilization, management and performance of our trailer bank Refers, Dry Vans and Long Combination Vehicles allowing the company to efficiently move optimized loads and achieve on-time service to all customers and terminals.

Requirements

Minimum of secondary education, with preference of post-secondary education (Supply Chain or Logistics Management) or a combination of education and experience.
Geographical knowledge of central Ontario
Previous experience in the transportation industry
Computer skills – accuracy, MS products, TruckMate, web-based programs
3-5 years of dispatch experience
Able to work deadlines in high transactional environment
Exceptional interpersonal and leadership skills to manage demands, resolve issues and build relationships
Ability to work independently; a self-starter
Ability to work a flexible work schedule
English required; other languages an asset but not required

Nice To Haves

TruckMate experience preferred

Responsibilities

Arrange for daily deliveries, assign pick up requests, and entre orders in the computer
Set up appointment freight, manifest shipments, coordinate ETA's with Central, check for expedited shipments and enter missed pick-ups
Answer phones and take pick-up requests
Coordinate drivers to come back for second round of deliveries, manifest skeleton and make linehaul orders
Coordinate local P&D requirements
Track lumpers hours and review requirements
Monitor driver performance and report finding to manager
Identify areas for improvement and efficiencies
Other related duties as may be required