Dispatcher

Day & RossWoodstock, NY
Onsite

About The Position

The Dispatcher is responsible for dispatching units to pick up and deliver freight, monitor the performance of drivers and ensure customer timelines are adhered to. Part of this job is on efficient utilization, management and performance of our trailer bank Refers, Dry Vans and Long Combination Vehicles allowing the company to efficiently move optimized loads and achieve on-time service to all customers and terminals.

Requirements

  • Minimum of secondary education, with preference of post-secondary education (Supply Chain or Logistics Management) or a combination of education and experience.
  • Geographical knowledge of central Ontario
  • Previous experience in the transportation industry
  • Computer skills – accuracy, MS products, TruckMate, web-based programs
  • 3-5 years of dispatch experience
  • Able to work deadlines in high transactional environment
  • Exceptional interpersonal and leadership skills to manage demands, resolve issues and build relationships
  • Ability to work independently; a self-starter
  • Ability to work a flexible work schedule
  • English required; other languages an asset but not required

Nice To Haves

  • TruckMate experience preferred

Responsibilities

  • Arrange for daily deliveries, assign pick up requests, and entre orders in the computer
  • Set up appointment freight, manifest shipments, coordinate ETA's with Central, check for expedited shipments and enter missed pick-ups
  • Answer phones and take pick-up requests
  • Coordinate drivers to come back for second round of deliveries, manifest skeleton and make linehaul orders
  • Coordinate local P&D requirements
  • Track lumpers hours and review requirements
  • Monitor driver performance and report finding to manager
  • Identify areas for improvement and efficiencies
  • Other related duties as may be required

Benefits

  • Reference checks
  • Criminal background checks
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