Dispatcher

Beacon Mobility•Village of Ossining, NY

14d•$22 - $26

About The Position

Dispatchers at Royal Coach Lines, LLC communicate route information to drivers and ensure they have the resources needed for their tours of duty. They log calls, retrieve information from the appropriate departments to answer questions, and supervise field-unit routes to prioritize and organize schedules. The role also involves dispatching drivers, vehicles, or equipment, coordinating communications, resolving service issues, preparing schedules and work orders, and maintaining operational records.

Requirements

One year of transportation experience.
High school diploma.

Responsibilities

Schedule and dispatch drivers, vehicles, or equipment to appropriate locations according to predetermined schedules, customer requests, or immediate needs.
Relay work orders and other messages to and from drivers and driving assistants.
Contact employees using telephones, two-way radios, or text messages.
Speak with supervisors or customers to resolve problems and requests for services or equipment.
Prepare daily work, such as schedules.
Prepare work orders for crews or receive work orders from work crews.
Facilitate communications within company-assigned territories.
Keep and organize work requests, customer requests, completed work requests, charges for work performed, expenses for services performed, inventory records, and other information.
Perform other duties as assigned.
Log calls, retrieve information from necessary departments to answer questions, and supervise field-unit routes to prioritize and organize schedules.