Dispatcher

Liberty Tire Recycling•North Liberty, IN

19d

About The Position

The Dispatcher supports daily transportation operations by coordinating drivers, managing routes, and ensuring safe, efficient, and compliant service. The role requires strong communication skills, logistical understanding, and the ability to manage multiple priorities in a fast-paced environment. The Dispatcher coordinates dispatch activities and outbound shipments, supports and supervises CDL drivers, plans and optimizes delivery routes, and communicates with drivers, customers, and internal teams to support on-time deliveries and resolve service issues. The position also assists with billing, documentation, driver performance and coaching, equipment maintenance coordination, recruitment, training, recordkeeping, and administrative support for the Transportation Manager.

Requirements

Proven experience as a dispatcher or in a similar transportation or logistics role.
Familiarity with dispatching systems, routing software, and transportation logistics.
Previous experience leading or managing CDL drivers.
Excellent communication and interpersonal skills.
Strong organizational skills and ability to multitask and prioritize effectively.
Proficiency in MS Office and accurate data entry skills.
Ability to work in a fast-paced, high-pressure environment while maintaining professionalism.

Nice To Haves

Experience in DOT-regulated environments is preferred.

Responsibilities

Ensure daily compliance with DOT regulations and company safety standards.
Manage outbound shipments and oversee timely, accurate dispatch activities.
Supervise and support a team of CDL drivers to ensure high performance and customer satisfaction.
Communicate with drivers, customers, and internal teams to support on-time deliveries and resolve service issues.
Assist with customer billing and related documentation.
Monitor and evaluate driver performance and provide coaching as needed.
Schedule maintenance and repairs to minimize downtime and maintain equipment readiness.
Plan, coordinate, and optimize delivery routes for efficiency and productivity.
Handle and resolve customer complaints professionally and efficiently.
Participate in recruitment and interviews for driver and helper roles.
Maintain accurate records of dispatch activities, customer interactions, equipment status, and other operational data.
Conduct or support regular training on safety, compliance, and operational procedures.
Assist the Transportation Manager with administrative tasks, reporting, and other responsibilities as needed.