Dispatcher

Snyder Company•Jacksonville, FL
•$17 - $20•Onsite

About The Position

Snyder Air Conditioning, Plumbing & Electric, a proud 2024 & 2025 Best of Bold City Winner, is seeking a customer-focused Customer Service Representative (CSR) to join our growing team. If you thrive in a fast-paced environment, enjoy helping customers, and want to be part of a company that invests in its people, we'd love to hear from you! As a Customer Service Representative, you'll play a key role in delivering an exceptional customer experience while supporting our company's continued growth.

Requirements

  • Previous customer service or client support experience
  • Strong communication and problem-solving skills
  • A positive attitude and desire to grow within the organization
  • Valid driver's license and clean driving record
  • Ability to pass a background check and drug screening

Nice To Haves

  • Experience with CRM systems is preferred

Responsibilities

  • Schedule and coordinate service appointments
  • Provide outstanding customer support over the phone and through electronic communication
  • Maintain accurate customer records and account information
  • Resolve customer inquiries with professionalism and efficiency
  • Collaborate with team members to ensure a seamless customer experience
  • Contribute to company growth through customer satisfaction and retention

Benefits

  • Medical
  • Dental
  • Vision
  • 401(k) with company match
  • Paid training program
  • Paid holidays
  • Generous PTO
  • Ongoing professional development and advancement opportunities
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