Dispatcher / Inside Sales

Mr. Handyman of West Knoxville•Knoxville, TN

26d•$18 - $20•Onsite

About The Position

Are you ready to join a team that provides excellent service and value to our customers and our team members? At Mr. Handyman we’re growing our team so we can continue to be one of the most well-respected home repair and maintenance companies in the country. We’re looking for a friendly and outgoing office professional for our fast-paced office environment. Mr. Handyman is known for exceptional service, quality work, and our “Done Right Promise.” We stand behind this commitment because we only hire the best and work hard to take care of all our team members.

Requirements

Live within the area
Have professional communication and phone skills
Have 2+ years of experience in an office setting
Have computer experience with Office and Excel
Be highly organized and detail oriented
Be able to multi-task and problem solve
Be self driven and motivated

Nice To Haves

ServiceTitan experience is a plus

Responsibilities

Lead management and Scheduling – you will be responsible for inbound and outbound customer communications while organizing work and managing schedules for our Service Professionals
Making Recommendations and Managing Expectations with Customers – You’ll communicate with customers to guide them through their projects and assist with managing their expectations.
Create Life-Long Customers – Deliver a great experience that wows every customer. You will follow the Mr. Handyman Way - a repeatable process that makes it easy to impress the customer every time.