Dispatcher I Delivery

Builders FirstSource•Charleston, SC

About The Position

The Dispatcher I assigns motor vehicles and drivers for the conveyance of building materials. The role coordinates vehicle and delivery assignments, tracks trips and vehicle expenses, communicates with drivers and customers, and establishes service or delivery routes. This position has no supervisory responsibilities.

Requirements

High school diploma or GED, plus six months to one year of related experience and/or training, or an equivalent combination of education and experience.
Ability to read, analyze, and interpret general technical procedures or governmental regulations.
Ability to write basic business correspondence.
Ability to present information effectively and respond to questions from employees, customers, and management.
Ability to perform arithmetic using whole numbers, common fractions, and decimals.
Ability to apply common-sense understanding to carry out written, oral, or diagrammed instructions.
Ability to deal with problems involving several concrete variables in standardized situations.

Responsibilities

Compile a list of available vehicles.
Assign vehicles based on factors such as trip length and purpose, freight or passenger requirements, and user preference.
Assign orders to lift operators for pulling from inventory.
Issue keys, record sheets, and credentials to drivers.
Record departure times, destinations, cargo, and expected return times.
Investigate overdue vehicles.
Direct drivers’ activities by two-way radio.
Confer with customers to expedite or locate missing, misrouted, delayed, or damaged merchandise.
Maintain records of mileage, fuel used, repairs, and other expenses.
Establish service or delivery routes.
Assign helpers to drivers.
Perform other duties as assigned.