Dispatcher I Delivery

Builders FirstSource•Charleston, SC

About The Position

The Dispatcher I Delivery assigns motor vehicles and drivers to convey building materials. The role coordinates vehicles, drivers, delivery orders, and routes; records trip and vehicle information; and communicates with drivers and customers to support timely delivery. This position has no supervisory responsibilities.

Requirements

  • High school diploma or GED and six months to one year of related experience and/or training, or an equivalent combination of education and experience.
  • Ability to read, analyze, and interpret general technical procedures or governmental regulations.
  • Ability to write basic business correspondence and effectively present information and respond to questions from employees, customers, and management.
  • Ability to perform arithmetic using whole numbers, common fractions, and decimals.
  • Ability to follow written, oral, or diagrammed instructions and solve problems involving several concrete variables in standardized situations.

Responsibilities

  • Compile a list of available vehicles.
  • Assign vehicles based on factors such as trip length and purpose, freight or passenger requirements, and user preference.
  • Assign orders to lift operators for pulling from inventory.
  • Issue keys, record sheets, and credentials to drivers.
  • Record departure time, destination, cargo, and expected return time.
  • Investigate overdue vehicles.
  • Direct drivers’ activities by two-way radio.
  • Confer with customers to expedite or locate missing, misrouted, delayed, or damaged merchandise.
  • Maintain records of mileage, fuel used, repairs, and other expenses.
  • Establish service or delivery routes.
  • Assign helpers to drivers.
  • Perform other duties as assigned.

Benefits

  • Competitive, affordable benefits are offered, but specific benefit types are not listed.
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